Detection, Protection, Innovation

Customer Satisfaction Survey

The following is a list of product and service items. How satisfied are you with each item?

Word document version

Overall quality
 Very Satisfied Satisfied Unsatisfied Very Unsatisfied Not Applicable

Product functionality (including ease of use)
 Very Satisfied Satisfied Unsatisfied Very Unsatisfied Not Applicable

Supporting documentation (user manuals etc)
 Very Satisfied Satisfied Unsatisfied Very Unsatisfied Not Applicable

On time delivery
 Very Satisfied Satisfied Unsatisfied Very Unsatisfied Not Applicable

Delivery accuracy (all present and correct)
 Very Satisfied Satisfied Unsatisfied Very Unsatisfied Not Applicable

Value (benefits compared to price)
 Very Satisfied Satisfied Unsatisfied Very Unsatisfied Not Applicable

General comments

Company Name (required)

Contact Name (required)

Contact Email (required)

Contact Phone Number (required)

Are you available for us to follow up at a later date?

How did you find out about us?

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